Quick links to ServiceChannel University

REGISTRATION
Account registration
Business profile
Financial information

SETUP
Home page
Manage users
Technician accounts

CUSTOMERS
Accept invitations
Communications
Dispatch preferences
Insurance certificates
Rates
Requirements

INTEGRATIONS
API & XML
Developer portal

FEES
Payments
Usage fees

PASSWORD RESET
Provider mobile app
ServiceChannel


System requirements
Privacy policy
Terms & Conditions

WORK ORDERS
About work orders
Assigning technicians
Checklists
Contractor Initiated
Declining
Filter & Search
Parts
Resolution/Cause codes
Status codes
Updating schedules

CHECK IN/OUT
Provider mobile app
Technician access
Using IVR

INVOICES & GETTING PAID
Creating an invoice
Filter & Search invoices
Invoice details
Payment terms

EXPAND SERVICES
Asset manager
Expand service area (Provider Central)
Refrigerant management

MARKETPLACE
Provider search

PROPOSALS & RFPs
Create
Taking action

SCORECARD
Contractor Scorecard
Scorecard calculations
Scores & KPIs

UNDERSTANDING CUSTOMER MODULES
Asset Manager
Compliance Manager
Payment Manager
Planned Maintenance