2025 NTE Insights Report
This report provides actionable tips and industry benchmarks to help you eliminate guesswork and take a data-driven approach to setting your Not-to-Exceed limits.
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Stay in the know with resources to engage, get informed, and stay on top.
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Case Study: Philz Coffee
Philz Coffee fulfills its promise of delivering a premium customer experience by leveraging the power of ServiceChannel’s robust platform.
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Revolutionizing Work Order Efficiency: Why Strategic NTE Setting is Key
In this Q&A, we explain Not-to-Exceed (NTE) limits, their importance, and how ServiceChannel’s unique approach to setting NTEs enhances work order efficiency and strengthens client-provider relationships through data-driven, problem-specific NTE adjustments.
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First Look: The 2025 Restaurant Facilities Benchmark Report
Featuring benchmarks for both full-service restaurant (FSR) and quick-service restaurant (QSR) brands, the Restaurant Facilities Benchmark Report features year-over-year (YoY) trends and data to help operators measure facility outputs against industry standards and competitors.
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Designing Spaces to Delight Customers and Shareholders
With Rani Gharbie, Managing Director of Investment & Development at CitizenM Hotels
Rani describes a disruptive approach in the hospitality industry, which includes efficient use of space, a community-driven environment, and integration of technology with a human touch.
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Connected Ecosystems and Remote Monitoring: The Future of Sustainable Operations
Explore the transformative power of connected ecosystems and remote monitoring in facilities management. These technologies provide real-time insights, optimize operations, reduce costs, and ensure compliance. Discover how they drive efficiency and support sustainability across various industries, from retail chains to manufacturing plants.
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Reimagining the Banking Experience
With Shaun Rowley, Head of Market Experience at CapitalOne
Shaun discusses Capital One’s mission to integrate technology with human interaction to create welcoming, community-oriented spaces that offer more than traditional banking services.
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Top 10 Best Practices for Provider Search
Building a robust network of service providers is crucial for every facilities management team. With Provider Search, you can quickly connect with top-performing providers and build higher quality, more cost-effective long–term relationships. Here’s how to get the most out of this powerful tool.
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Pursuing Innovation in Franchising
With Sanjay Jain, Chairman of the National DCP Board of Directors
Sanjay discusses the value of enterprise risk management, compliance, and consistency. He also shares how to run a successful franchise by following brand processes and adjusting to the shift towards digital, loyalty-driven operations.
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The Built Environment Enters Its Smart Era
With Richard Leurig, President of Accruent
Richard and Sid discuss the balance between advancing technology and addressing current business needs, including the importance of AI in adding to human capital. Richard describes his vision for the future: one that’s approaching faster than we think.
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Build the Business Case for Digital Transformation in Your Facilities Management Program
Have your sights set on upgrading your facilities management program this year? First, you’ll need to build a strong business case, leveraging the data and free resources available to you. Here’s how to go about that.
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Smooth Operations: 6 Ways the Right Facilities Partner Keeps Retail Dental Practices Running Seamlessly
Discover how a skilled partner optimizes asset performance, minimizes downtime, and supports a smooth, patient-centered environment that enhances satisfaction and keeps operations running seamlessly.
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Outsourcing in Action: How Retailers Can Achieve Peak Performance During the Holidays
The holidays can be one of the most lucrative, yet challenging times of the year for busy retailers. But with the right support, you can streamline operations and focus on providing your customers with a world-class shopping experience.
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How the Business Value Calculator Reveals the Financial Impact of Using Software to Transform Your Facilities Management Program
The Business Value Calculator provides clear data on first-year savings using software like ServiceChannel, aiding informed, data-driven decisions.
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Q4 Budget Planning in Facilities Management: Data-Driven Insights for Maximum Impact
Data-driven insights give you the power to optimize expenses, allocate resources, mitigate risks, and align budget plans with your organization’s broader strategic goals. Learn how you can use insights for maximum Q4 budget planning impact.
