Subscriber Resource
Stay in the know with resources to engage, get informed, and stay on top.
-
-
The Heart Work Engine: How Smarter Maintenance Powers Five-Star Hotel Experiences
A look at how proactive maintenance protects guest experience, operational reliability, and brand reputation across every property.
-
Better Together: The Trade Specialists Behind Confident Proposal Reviews
Trade Specialists bring hands-on expertise to proposal reviews. See how ServiceChannel helps clients reduce costs and make confident repair and replacement decisions.
-
Spring 2026 Product Release: Powerful AI for Proactive FM
ServiceChannel AI helps your team create accurate work orders, spot issues before dispatch, and get quick status summaries. Additional updates streamline sourcing, budgeting, and asset management. These innovations and more are coming soon in the Spring Product Release on March 24–26, 2026.
-
Hotel Asset Management: A Practical Guide to Smarter CapEx and Fewer Guest-Impacting Failures
Learn about hotel asset management and how it contributes to predictable CapEx planning, longer asset lifespans, and a standardized brand experience.
-
How to Scale Brands without Losing their Soul
With Christopher Gumprecht, VP of Marketing and Information Technology at Craveworthy Brands
Christopher shares a career spent in restaurants, not just behind a desk. He emphasizes the importance of focusing on KPIs before investing in technology, and standardizing operations while preserving your brands’ identity.
-
Why Facilities Is Everyone’s Business, from the C-Suite to the Store Floor
With Paul Walsh, Founder of Path2Max
Paul Walsh, founder of Path2Max, discusses the evolving role of facilities management in retail and mutli-site operations. He talks about how facilities have shifted from being an “invisible engine room” to a highly visible, strategic function.
-
How FM Teams Drive Brand Success
With Tom Kay, Managing partner at Efficio advisors
In this episode, Tom Kay talks about how FM teams can gain more visibility, more confidence, and more impact. With the rise of AI and smarter asset management, we have a real chance to change the perception of Facilities being just a cost center. Instead, it’s a strategic driver of brand outcomes.
-
How Primark Blends Storytelling and Store Design
With Jessica Garbarino, Head of Communications at Primark US
Jessica discusses the challenges and opportunities of building brand awareness in a new country. She highlights the importance of storytelling and making emotional connections with customers.
-
Behind the Numbers: How Trade Specialists Deliver Real Savings for Facilities Teams
See how ServiceChannel’s Trade Specialist team helps facilities leaders save time and control costs.
-
9 Best Work Order Software Solutions for Multi-Site Enterprises
Discover the best work order software for multi-site enterprises. Compare features and find the best work order solution to keep your teams aligned.
-
-
The Hidden Costs of Facilities Management and How to Avoid Them in 2026
Cost control for facility maintenance budget is in for 2026, and unnecessary spending is out. What leaders may not be noticing are hidden costs that sneakily drain repair and maintenance funds.
-
Seasonal Wear and Repair: 5 Ways to Turn Peak-Period Strain into Smarter Facilities Strategy
Five post-season maintenance tips to reduce wear, control costs, and extend asset life after the busiest months.
-
Why You’re Stuck in Reactive Maintenance — and How to Break the Cycle for Good
Find out why you’re stuck in a never-ending reactive maintenance cycle and what you can do to begin the shift to a more proactive maintenance strategy.
-
Maximize Facilities Spend Visibility: Strategies for Better Control
Improve spend visibility and strengthen forecasting. See how the unified data and the right tools help leaders take control and reduce financial risks.
-
Winning More Business and Avoiding Missteps: Insider Tips Every Provider Should Know
Learn how top providers turn everyday work orders, proposals, and updates into opportunities for growth. Get practical, insider strategies for building trust, mastering the details, and standing out.
-
The Price Isn’t Right: How to Spot Red Flags in a Proposal
Learn how to identify inflated parts, excessive labor, and hidden fees in vendor proposals — and how ServiceChannel’s Trade Specialist team helps you save.