Restaurant

Case Study: Silver Diner

Contemporary diner chain leverages ServiceChannel Managed to more effectively manage and track facilities maintenance across its 26+ locations.

How to be a Store-In-Store Success

With Joe Gordon, Chief Supply Chain and Technology Officer at Krispy Krunchy Chicken

Joe describes his unique business model, which operates in convenience stores rather than standalone locations. With a focus on consistency, quality, and brand experience, Krispy Krunchy Chicken is growing faster than ever.

Bringing Humanity to Your Service Model

With Melissa Ng, SVP of Design and Construction at CAVA

Melissa emphasizes the importance of human interaction in the dining experience, the role of continuous improvement, and the integration of sustainability practices.

Your Essential Restaurant Facilities Operations Plan: A Season-by-Season Guide

Don’t let seasonal changes derail your restaurant operations. This practical guide lays out the strategies restaurant facilities leaders need to maximize uptime, protect revenue, and maintain exceptional guest experiences across all locations. Read on to get the essential elements of your seasonal facilities operations plan.

2025 Restaurant Facilities Benchmark Report

This report reviews benchmarks and trends from 2024 and beyond, allowing you to compare your facilities R&M spend, CapEx, and provider performance with competitors in the FSR and QSR industries.

Case Study: Philz Coffee

Philz Coffee fulfills its promise of delivering a premium customer experience by leveraging the power of ServiceChannel’s robust platform.

First Look: The 2025 Restaurant Facilities Benchmark Report

Featuring benchmarks for both full-service restaurant (FSR) and quick-service restaurant (QSR) brands, the Restaurant Facilities Benchmark Report features year-over-year (YoY) trends and data to help operators measure facility outputs against industry standards and competitors.

Pursuing Innovation in Franchising

With Sanjay Jain, Chairman of the National DCP Board of Directors

Sanjay discusses the value of enterprise risk management, compliance, and consistency. He also shares how to run a successful franchise by following brand processes and adjusting to the shift towards digital, loyalty-driven operations.

Outsourcing in Action: Unlocking Restaurant Success

Are you looking to strengthen or grow your restaurant business? Find out how leading brands are doing so by leveraging outsourcing partners that can help reduce asset downtime and service disruptions, increase profit margins, and expand locations seamlessly.