Transforming Frontline Work
With Aaron Salow, CEO of XOi Technologies
Aaron addresses the skilled trades gap, operational efficiency, and customer service. He also highlights the critical role of technology in supporting and elevating the skilled trades.
Listen now:
ServiceChannel
Modified on
October 7, 2025
Aaron addresses the skilled trades gap, operational efficiency, and customer service. He also highlights the critical role of technology in supporting and elevating the skilled trades, and the future of tech in the industry.
Welcome to Elevating Brick and Mortar.
The podcast about how operations and facilities drive brand performance.
On today’s episode, we talk with Aaron Salow, CEO of XOi Technologies. XOi provides digital tools for techs on site, and connects people from all part of the field service ecosystem with the equipment they service.
About the Guest
Aaron Salow grew up around his family’s factory, where he worked through high school and college.
As a professional, he continued to pursue work in manufacturing and construction. As an entrepreneur and an employee in these industries, he continued to grow his experience and admiration for the people that make this country run. Whether it was hub components for heavy trucks, or a clean room for the Department of Defense, the fingerprints of hard work and resolve was evident everywhere he spent time.
Aaron quickly noticed that less and less people want to go into the skilled trades. He started XOi to solve the biggest problem every company in blue-collar industries are facing today: a skilled trades gap. They are struggling to answer the question: “in the face of a growing skills gap, how do we grow?”
His mission at XOi is to help companies answer this question.
“Our mission statement from day one was solving the skilled trades gap.”
— Aaron Salow
TIMESTAMPS
** 00:28 – About XOi Technologies
** 01:02 – Aaron’s journey
** 04:52 – Reframing the college narrative
** 16:20 – Getting buy-in
** 29:51 – Evolving consumer expectations
** 35:48 – Let’s talk about AI
** 48:05 – Future thinking
** 49:35 – Where to find Aaron
SPONSOR:
ServiceChannel brings you peace of mind through peak facilities performance.
Rest easy knowing your locations are:
- Offering the best possible guest experience
- Living up to brand standards
- Operating with minimal downtime
ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.
