Bringing Your A-Game to Brand Preservation
With Kirk Beaudoin, Award-Winning Facilities Leader
Kirk discusses the importance of following the golden rule within the industry, why it’s important to offer the best service for the best price, and why those working in facilities are heroes without capes.
Listen now:
ServiceChannel
Modified on
March 14, 2024
Welcome to Elevating Brick and Mortar.
A podcast about how operations and facilities drive brand performance.
On today’s episode, we talk with Kirk Beaudoin, Award-Winning Facilities Leader, to hear his wisdom from a long career in the industry. Kirk is a passionate and personable Facilities Management professional with over 20 years of industry experience across multiple global brands such as J. Crew and Nike. He believes in seeing facilities problems as opportunities instead, and knows how to drive and scale a program that treats customers as we wanted to be treated.
About the Guest
Kirk is a passionate and personable Facilities Management professional with over 20 years of industry experience across multiple global brands such as J. Crew and Nike, as well as the former president of Connex FM, the Multi-Site Facilities Management Network. Living by the ‘never stop learning’ mantra, Kirk earned the LEED Green Associate, FMA, RFMP, and CTS designations, as well as certificates in Facilities, Property, Project, & Emergency Management.
“My view…is you give the highest quality service at the most affordable rate, right? Not the reverse. You don’t go out looking for what’s the most affordable rate and then accept what’s the highest quality and reliability I can get for that rate. I do it on the flip side, so I know that we’re spending a little bit more than the cheapest possible, but that’s because I can’t dip below a certain level of quality and reliability.”
— Kirk Beaudoin
TIMESTAMPS
**(01:44) – Kirk’s journey into facilities
**(05:24) – Commitment to the North Star
**(11:35) – Changing the mindset around facilities
**(17:50) – Avoiding the pitfalls of facilities management
**(28:34) – Tackling labor shortages
**(36:34) – Kirk’s passion for mentoring
**(48:36) – Sid’s final thoughts
SPONSOR:
ServiceChannel brings you peace of mind through peak facilities performance.
Rest easy knowing your locations are:
- Offering the best possible guest experience
- Living up to brand standards
- Operating with minimal downtime
ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.
