The Built Environment Enters Its Smart Era
With Richard Leurig, President of Accruent
Richard and Sid discuss the balance between advancing technology and addressing current business needs, including the importance of AI in adding to human capital. Richard describes his vision for the future: one that’s approaching faster than we think.
Listen now:
ServiceChannel
Modified on
November 11, 2024
Welcome to Elevating Brick and Mortar.
The podcast about how operations and facilities drive brand performance.
On today’s episode, we talk with Richard Leurig, President of Accruent. Accruent is the world’s leading provider of intelligent solutions for the built environment. They set new expectations for how organizations can use data to transform the way they manage their facilities and assets.
About the Guest
Richard is an accomplished and innovative executive directing highly successful organizations. He has a diverse background in multiple industries holding senior leadership roles. He is involved with a wide range of industries including commercial, industrial, retail, multifamily housing, mortgage, real estate, insurance, spatial, legal, financial services, stock exchanges, retail merchants and payment services.
“When we look at the built environment, customers now are looking for connected and integrated products. They want to be able to actually reduce [the number of touchpoints] based on the user and the user profile type. What we’re seeing is the need for a single user experience, a user experience dedicated to the type of user that’s using it, a persona.”
— Richard Leurig
TIMESTAMPS
** 01:03 – Richard’s journey
** 03:24 – About Accruent
** 05:37 – Unifying the built environment
** 10:31 – Keeping functions in sync
** 16:38 – The struggle with sustainability
** 24:21 – Today’s consumer expectations
** 30:50 – The built environment’s future
** 39:35 – Advice for aspiring leaders
** 41:09 – Where to find Richard
SPONSOR:
ServiceChannel brings you peace of mind through peak facilities performance.
Rest easy knowing your locations are:
- Offering the best possible guest experience
- Living up to brand standards
- Operating with minimal downtime
ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.
