ServiceChannel Facilities Management Software gives you a single source of truth for managing and understanding the performance of every location.
Power your facilities program with a data-driven, automated platform that makes it easy to manage assets, work orders and service providers. This unprecedented visibility and control means better outcomes for the entire facility ecosystem, and exceptional experiences for your customers.
Meet every need, from tracking your spend to scaling your brand.
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Our Marketplace sources the highest performing providers across quality, speed, and cost.
Get all the parts and supplies needed right where and when you need them for resilient operations.
Put your work orders on autopilot, so you have the time to focus on strategic priorities.
Reduce asset downtime and operating costs, while increasing your revenue along the way.
Make smart investments today for happy customers in the future.
Improve your service speed, quality, and cost by using data to hold providers accountable.
The easy way to achieve peak facilities performance, for wherever you need more help.
Make proactive decisions and take action backed by real-time data and strategic insights.
Make a bigger impact with your budget by prioritizing investments, controlling spend, and sourcing the most cost-effective providers.
Know all your compliance and risk mitigation measures are on track — and all tracked in one place.
Meet rising consumer expectations with an efficient, low-emissions fleet of buildings and equipment.
Plan, build, evaluate, and maintain your capital assets with a single source for accurate data at every stage.
From daily support to long-term strategic guidance, we’re here to guide your journey all the way.
But leading multi-location brands have recognized that facilities can be an engine for growth. They know they can’t afford to miss out on the operational performance and revenue gains that come from strategic asset management. Find out why building such a program may be the most important investment your company hasn’t made yet.
Big things are happening in retail healthcare. The clinics and health centers within this industry, which are typically located inside retail stores, focus on less urgent healthcare needs that people can address at their own convenience. Major retailers are taking notice of the potential within these clinics and centers.
Whether it is warranty repairs, repair versus replace decisions, or general operations, data is the key to lowering facilities costs and improving outcomes.
Frequently Asked Questions about the ServiceChannel Platform
The ServiceChannel Platform is facilities management (FM) software used for the maintenance, repair, and day-to-day operations of locations, buildings, and equipment. Our platform is sometimes referred to as a computerized maintenance management system (CMMS) or an enterprise asset management (EAM) system.
With FM software, facilities teams are able to deliver brand-worthy customer experiences while keeping costs low. They can also share insights with other teams and business units as a strategic business partner.
When just getting started with ServiceChannel, companies focus on getting processes under control and gaining visibility to operations, with core capabilities such as: work order management, preventive maintenance management, provider performance management, and data analytics.
As they grow more mature, companies use ServiceChannel to be more proactive with decision making, while relying on advanced capabilities such as: spend optimization, asset management, and capital improvement projects.
Here are three ways that the ServiceChannel Platform is unmatched:
The ServiceChannel Platform is used by operators of multi-location businesses to manage all of their maintenance and repair work orders, invoices, service providers, projects, and assets using a single system of record.
Our platform is simple enough for brands with 10 locations, but scalable enough for the largest global retailers with over 10,000 locations. It’s built to flexibly meet your evolving needs as your program matures and your business grows.
How ServiceChannel is used by teams across the facilities ecosystem:
Common industries using ServiceChannel include:
Subscriptions to the ServiceChannel Platform are priced per location. Contact us for a customized quote. We’ll recommend the right package for you, with a tailored mix of software and services to fit your needs.
We’ll get you ramped up and realizing value quickly with our proven implementation process. If you have existing work order or asset software, we can help import your historical data into ServiceChannel.
ServiceChannel Managed can get you started even faster. If you’re feeling understaffed, we can help to administer the platform software and oversee work orders and providers on your behalf.
To learn which ServiceChannel package is right for you, contact our sales team. We will work with you to understand your top objectives and challenges, and we’ll arrange a demo to show you how our solutions could work for you.
Tell us about your challenges and we’ll help you craft the right solution so you can hit your goals.
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