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Speed, quality, and cost are how the service providers caring for each of your locations should be evaluated. But who has that data? ServiceChannel has that data. The single biggest determinant of repair cost is how long it takes to complete the repair. ServiceChannel platform data shows that often the lowest hourly rate equals the biggest invoice. We invite you to talk to ServiceChannel about how using performance and job cost data to select service providers leads to a lower-cost facilities program while improving repair outcomes.
|Metro||Provider||Median Invoice||Labor Rate|
|Chicago, IL||Provider A||$490||$100|
|San Francisco, CA||Provider A||$521||$119|
Selecting your convenience store service providers based on their median invoice and other performance data can lead to big savings. For example in the sample of real data we pulled in Chicago, if a convenience store chain hired Provider C instead of Provider D there would be $687,000 in savings over 1000 work orders. Similarly in San Francisco, if they hired Provider A instead of Provider C there would be $317,000 in savings over 1000 work orders.
The ServiceChannel Facilities Spend Index™ is based on over $27 billion dollars in services delivered to 450,000 locations on the ServiceChannel platform since 2018.
The easy way to achieve peak performance at lower cost.
Find out how neighborhood grocery store chain Tops Markets slashed the time it takes to spot problems from 30-60 days, to instant visibility. They reduced asset downtime, saved money, and “changed the entire way we do business” with ServiceChannel, all to deliver a better customer experience.
From refrigerant to repairs, see how to adapt to the new digital economy with customers, compliance, competition, and sustainability.
The rising sustainability demands on the grocery industry are challenging facilities teams to keep up. See actionable steps for building a business case for and transitioning to a greener refrigeration footprint.
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