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preventive maintenance software

Be proactive, not reactive

Invest in smart preventive maintenance today to keep your customers happy tomorrow.

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Give customers a great experience every time

From white-tablecloth dining rooms to designer fashion houses, the world’s premium brands rely on ServiceChannel to maintain their standards of excellence.

  • Preserve brand standards

    Ensure your locations are always prepared to meet the rising expectations of your customers, with a safe and clean environment that exceeds your brand standards.

  • Reduce asset downtime and extend lifetime

    Automated preventative maintenance software ensures that every critical asset is getting proactive attention so you fix emerging issues before they lead to costly downtime.

  • Minimize risk and control costs

    Avoid expensive emergency repairs and premature failures. Avoid fines by upholding regulatory compliance during safety and environmental inspections.

Maintain assets for peak operating performance

maintenance automation

Planning ahead makes perfect

With flexible scheduling, you can tailor your planned maintenance scope to each location’s needs based on sales levels, asset age, climate, and more.

Then, you can automate your maintenance schedule while using GPS data, photos, and checklists to validate that the work was completed as planned.

Learn about automating work orders

maintenance sourcing

Get bids from the best

We can help with all the work required to get a new maintenance program up and running.

From designing scopes of work to conducting RFPs to sourcing the best providers for your needs from our marketplace, our experts handle the entire process for you.

Learn about Managed services

site audits

Keep locations executive-ready

Preserving your brand standards across locations depends on always knowing what’s not right.

With site audits in the ServiceChannel App, you empower your facilities and operations teams to quickly assess your brand conditions, and to create work orders on the spot to resolve any gaps.

Learn about site audits

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Smart devices

Track asset health and keep them healthy

Integrate your internet-connected sensors with ServiceChannel, so you can react in real-time to issues with your critical assets. When performance falls out of the target range, your smart equipment can automatically create work orders and get tuned up before customers know anything is wrong.

Learn about asset management

smart electricity meter displaying metrics related to consumption

Our preventive maintenance software capabilities

  • Automated work order scheduling

    Automatically create work requests and dispatch maintenance teams based on your set preventive maintenance schedules to ensure timely attention to critical equipment.

  • Asset maintenance tracking

    Monitor and log historical data for all assets and use these detailed records to help your maintenance managers with regular upkeep and planning upcoming tasks.

  • Calendar

    Custom maintenance calendars

    Build and manage customized maintenance schedules across multiple locations to ensure tasks are performed at the right time.

  • Real-time maintenance reports

    Gain real-time insights on maintenance tasks and performance to identify trends, optimize operations, and make data-driven, informed decisions.

  • Gear

    Automate compliance reviews

    Schedule compliance-related maintenance tasks automatically to help your facility meet safety and regulatory requirements with less manual administrative work.

  • Store

    Conduct regular site audits

    Protect your brand standards with facility condition assessments that identify where you need to perform maintenance.

Preventive Maintenance scheduling reports & dashboards

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    ServiceChannel Analytics Custom

    Build customized reports and modify pre-built dashboards easily. This feature allows you to create detailed reports specific to your needs.

  • ServiceChannel KPI Manager

    Track key performance indicators and receive alerts when potential issues arise. Our KPI Manager monitors critical metrics, including spending thresholds or vendor performance.

  • funnel

    ServiceChannel Data Loader

    Import facilities and external data seamlessly. The ServiceChannel Data Loader allows you to automatically or manually integrate data to gain deeper insights that support better decision-making.

  • ServiceChannel Data Analyzer

    Explore trends and correlations within your data. This feature also suggests additional metrics for further analysis and to help refine your reporting.

  • ServiceChannel Data Updater

    Refresh your analytics dashboards every 2 hours to ensure accuracy for all actionable data.

Benefits of preventive maintenance software

  • Prevent unplanned downtime
  • Extend asset lifecycle
  • Increase productivity
  • Control repair costs
  • Stay safe and compliant
interior of an Aldi's grocery store focusing on the produce section filled with assorted fruits and vegetables
Aldi

Prior to ServiceChannel, we were very reactive. We had a false sense of control over costs. Now we can be more proactive with data.

Jeffrey Luna
Director of Real Estate, ALDI

FAQs

Frequently Asked Questions about ServiceChannel preventive maintenance software

Can’t find an answer to your question? Get in touch.

What is preventive maintenance software?

Preventive maintenance software is used to plan, execute, and report on the work done to ensure facilities and assets are always performing in line with business requirements and customer expectations.

With the right preventive maintenance software, you can automate scheduling and workflows, minimize downtime, and keep facilities ready for your customers, leading to increased sales and improved brand experience.

Preventive maintenance management is one of the core functions of facilities management software, also known as a computerized maintenance management system (CMMS) or an enterprise asset management (EAM) system.

What makes preventive maintenance software popular?

Preventive maintenance software is popular for its ability to improve the customer experience and reduce revenue downtime.

  • For your customers, preventive maintenance software keeps them happy by ensuring that your locations are looking good and running smoothly every time they visit.
  • For facilities teams, preventive maintenance software helps to proactively maintain brand standards, safety, and regulatory compliance.
  • For executives, preventive maintenance software strengthens the brand experience, protects revenues, and reduces costs.

Who uses preventive maintenance software?

Preventive maintenance software is used by Facilities and other functions, as well as by third-party contractors.

  • Facilities teams, along with Risk and Loss Prevention teams, use preventive maintenance software to plan, execute, and report on scheduled work.
  • Technicians use preventive maintenance software to track time spent, work done, and asset conditions all in one app while in the field.
  • Compliance managers use preventive maintenance software to document maintenance activities, comply with regulations, and prepare for audits.

How much does ServiceChannel preventive maintenance software cost?

Preventive maintenance software is included in all ServiceChannel Platform subscriptions, which are priced per location. Contact us for a customized quote. We’ll recommend the right package for you, with a tailored mix of software and services to fit your needs.

How much time does it take to implement preventive maintenance software?

With the hands-on support of our expert team, including dedicated implementation and customer success managers, clients usually go live with ServiceChannel in 30 to 90 days.

If you don’t have enough staff to use preventive maintenance software, then ServiceChannel Managed can help to administer the platform software and oversee maintenance schedules on your behalf.

To learn more about the implementation process, please schedule a consultation.

How do you create a preventive maintenance program?

To create a preventive maintenance program, list all equipment, set regular inspection schedules, and document each needed maintenance task. Read our guide for more details on this process.

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Let’s get started

Ready to kickstart your maintenance program?

Tell us about your situation and we’ll help plan a preventive solution that hits your goals.

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