Get all the right work orders
Update your service coverage in your Provider Profile.
ServiceChannel
A mismatch between a customer’s needs and the coverage information in your Provider Profile can cause you to miss out on important work orders — or get work orders you need to decline.
If you are declining work orders in a certain trade or geographic service area, you may see a prompt on your provider homepage to update that information in your provider profile:
Whether or not you see this prompt, make it a practice to review your Provider Profile regularly to make sure all the key information is included and up to date, especially as your business expands. Make sure your profile reflects that expansion so your potential new customers can find you.
- Log in to ServiceChannel and click the “profile” tab at the top of any page.
- Check to make sure your profile is complete, and your trades and service coverage are accurately represented.
- Update your profile whenever you receive a prompt or your business changes.
Taking these steps now will help ensure you’re not missing the work orders that match your capabilities or having to decline work orders that don’t. Having a complete, accurate profile also boosts your chances of being discovered and invited by new customers using ServiceChannel Provider Search.
How to update your service coverage
Read detailed instructions or watch this 2-minute video
