Provider Support: Contact us
We’re here to help with support for Providers serving North America (US, Canada and Mexico)
ServiceChannel
Help with accessing or using ServiceChannel
Provider Hotline 855-899-5867
Monday-Friday, 8AM-11PM ET
ContractorSupport@ServiceChannel.com
Monday-Friday, 24/5, Saturdays 9AM-5PM ET
ServiceChannel University
Provider Knowledge Base
Report technical issues
Submit a service ticket Sign in required
Help with managing work orders while onsite
800-803-5822
24/7, US and Canada
IVR Hotline to check in/out of work orders
516/500-7776. 24/7, use only when the Provider mobile app is not connected.
Integration Services
About integration services
Contact an integration specialist
Developer portal
Integration resource hub (Login required)
Exclusively for ServiceChannel Managed
Updates, quote approvals, questions about Managed work orders
516/726-1225. 24/7
Preventive Maintenance
StrategicSourcing@ServiceChannel.com
Questions or Feedback
SCMProviderDevelopment@ServiceChannel.com
Expect a response within 48-hours. Your collaboration is important!
