Are you working with the best?

With our Provider Upgrade Calculator, you can compare the difference in quality, speed, and costs between the bottom 25% and the top 25% service providers for selected regions and trades.

Select a City

Service Provider Upgrade Comparison

Refrigeration Provider Performance / Atlanta, GA

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$736 $259 62% cost savings

Speed

Completion Time

2.0 days 1.1 days 0.9 days faster

Quality

First Time Completion

73% 90% 23% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Boston, MA

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$919 $337 63% cost savings

Speed

Completion Time

2.0 days 0.9 days 1.1 days faster

Quality

First Time Completion

69% 85% 23% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Chicago, IL

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$765 $258 66% cost savings

Speed

Completion Time

2.0 days 0.8 days 1.2 days faster

Quality

First Time Completion

74% 91% 23% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Dallas, TX

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$757 $253 64% cost savings

Speed

Completion Time

1.8 days 0.8 days 1.0 days faster

Quality

First Time Completion

75% 88% 17% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Denver, CO

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$658 $237 64% cost savings

Speed

Completion Time

2.1 days 1.1 days 1.0 days faster

Quality

First Time Completion

67% 87% 30% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Los Angeles, CA

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$760 $250 67% cost savings

Speed

Completion Time

4.4 day 0.9 days 3.5 days faster

Quality

First Time Completion

71% 98% 38% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Miami, FL

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$792 $270 66% cost savings

Speed

Completion Time

2.1 days 0.9 days 1.2 days faster

Quality

First Time Completion

64% 86% 34% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Minneapolis, MN

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$822 $296 64% cost savings

Speed

Completion Time

1.6 days 1.0 days 0.6 days faster

Quality

First Time Completion

75% 81% 8% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / New York, NY

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$875 $310 65% cost savings

Speed

Completion Time

3.4 days 1.0 days 2.4 days faster

Quality

First Time Completion

81% 92% 14% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / San Francisco, CA

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$980 $359 63% cost savings

Speed

Completion Time

0.9 days 1.9 days 1.0 days faster

Quality

First Time Completion

69% 86% 25% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Seattle, WA

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$658 $100 85% cost savings

Speed

Completion Time

2.9 days 0.9 days 2.0 days faster

Quality

First Time Completion

68% 87% 28% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Washington, DC

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$799 $324 59% cost savings

Speed

Completion Time

1.9 days 0.9 days 1.0 days faster

Quality

First Time Completion

68% 85% 25% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair

Refrigeration Provider Performance / Average of States

  BOTTOM 25% TOP 25% DIFFERENCE

Cost

Median Invoice Cost

$793 $273 66% cost savings

Speed

Completion Time

2.3 days 0.9 days 1.4 days faster

Quality

First Time Completion

71% 88% 24% more often
Select a Trade
Refridg.
Plumbing
HVAC
Electrical
Kitchen Eq.
Gen. Repair
quotation mark
If you want to improve on your providers and save on cost, this is definitely something that your company should look into.
— Jackie Schmollinger, Facilities Manager, Save A Lot
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provider

Why should we upgrade our service providers?

If you’re operating a chain of locations, how do you know the service providers you’re working with are delivering the best maintenance for your money?

Upgrading your provider network is the most powerful way to reduce costs and improve service results.

Our calculator shows you how upgrading to top-performing providers can give you improved speed and quality — and lower overall invoice costs.

Not only will your facilities budget go further, but you’ll keep customers happy and revenue flowing by reducing asset downtime.


What does the data mean?

This calculator shows how much improvement is possible across cost, speed, and quality by working with top-ranked vendors. These three featured metrics are just a sample of more than 30 KPIs that ServiceChannel analyzes to get the complete picture of provider performance.

Cost. The median invoice cost is the provider’s typical bill for a client. This reflects the actual cost paid, rather than the hourly labor rate, which can be misleading.
Speed. Completion time measures the days elapsed between the work order creation and completion dates.
Quality. First time completion measures how often the work order is completed on the first visit, which leads to less disruption and lower cost.
*The Provider Upgrade Calculator is based on more than $27 billion dollars in work order services delivered to 450,000 locations on the ServiceChannel platform since 2018.

How much time and money could we save?

Get a free ServiceChannel provider network analysis to benchmark your existing one against top performers from our Marketplace.