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Find Top Performing Retail Maintenance Providers and Get Better Work Done

Retail facility managers everywhere are looking for answers to vital questions, like:

“Where can I find electricians to service my 50 retail locations?

“How do I choose the best service providers for my retail locations?”

“Is my broker suggesting the best retail maintenance contractors, or just the cheapest ones?”

When it comes to the standard approach to picking vendors to handle your retail maintenance service needs, the process often involves a lot of guesswork. Even when partnering with brokers, it’s difficult to get the complete picture of service providers when everyone has varying motivations for recommending specific vendors. So how do you know you’re choosing a provider that will give you the expertise, service, and cost you’re looking for?

Our Service Provider Marketplace offers you provider recommendations from our proprietary database that is 100% free from bias or opinion. Instead, we rely entirely on advanced scoring metrics that bring together performance data like actual invoice cost, quality of work speed, and more, tailored for your region.

With the Marketplace, you get recommendations based on your unique needs and the traits that matter most in a retail maintenance service provider to increase the efficiency and uptime of your service needs, so that you can focus on growing your business.

Benefits of Using the Service Provider Marketplace to Source Top Providers

A single source of truth for seeing and managing your retail facility maintenance is critical. ServiceChannel goes beyond that, to connect you with the best verified retail maintenance service providers. You can optimize the performance of every store by working with the most efficient and cost-effective provider network. Here are just a few of the top benefits that our customers love.

Assess and Compare Vendors

Knowledge is power. ServiceChannel’s Service Provider Marketplace lets you compare verified performance data across providers in each trade and region to see how they stack up against each other. Not only does that allow you to make informed initial selections of providers, it also means that the process of replacing an under-performing provider with a better one is simple, fast, and streamlined.

Get Custom Recommendations Based on Your Priorities

With ServiceChannel Managed, we’ll review all the metrics to source and monitor the highest performing network available for each trade and location. Then, you get paired with the best providers that meet your business requirements for your grocery store chain including cost, on-time arrival, time to resolution, and other requirements. Whatever your preferences, we’ll make recommendations based on what you need most. When you are a customer of our ServiceChannel Managed solution, we take on the responsibility of finding the best providers for you through the Marketplace. We do the hard work, and all performance data and results remain fully transparent to you.

Monitor Changing Metrics

Our work doesn’t end once the vendors are hired. After the initial onboarding process, we’ll also help you manage ongoing data to watch for declining performance, provide performance-based coaching to improve KPIs, and help you make provider changes as necessary.

Manage Providers from a Single Platform

ServiceChannel allows you to manage both internal and external service providers, all from a single platform. Whether you’re managing plumbers, HVAC specialists, electricians, or carpenters, or other retail facility maintenance providers, it can all be optimized through ServiceChannel.

Find the Right Service Provider for Your Retail Locations

The ServiceChannel Service Provider Marketplace is different from any other means of finding retail maintenance contractors. We don’t operate like a brokerage, which are motivated to hire the cheapest labor in order to save money. Nor are we  a referral network, with simply a pre-established list of preferred vendors, for whom you have no information about performance. 

The Marketplace is designed to connect you with the highest-performing retail maintenance service providers in every trade, all carefully assessed for factors like quality, speed, cost-efficiency, and more. Our retail maintenance provider scorecard removes the guesswork or bias, providing verified and current data that goes beyond subjective reviews and ratings to include actual performance and actual invoice costs.

Ready to learn more? Discover our Service Provider Marketplace here.

3 Ways to Shop for Retail Maintenance Providers on ServiceChannel

Provider Network Upgrade with Scout

Provider Network Upgrade with Scout is your most powerful tool for assessing your current network of retail maintenance providers. See how much downtime and cost you could save with a free provider assessment to benchmark your existing network against the top performers from our Marketplace.

Provider Search

ServiceChannel Provider Search is the easiest and most effective way to find the top-performing retail maintenance service providers in our network. All data on cost, quality, speed, and business qualifications is fully verified, so you can be confident that you’re working with dependable providers. You’ll spend less time searching — and more time building relationships with the best providers.

ServiceChannel Managed

When you are a ServiceChannel Managed customer, we source the highest performing providers for you, from the Marketplace for the trades and locations you want a helping hand in managing.  That You’ll get paired with the best providers to meet the unique needs of your business, while having the time needed to focus on keeping customers satisfied.

Don’t wait. Try ServiceChannel today.

Frequently Asked Questions

What is a Retail Maintenance Service Provider?

Any business or individual that serves on a contractor basis to provide maintenance services to retail companies. This can include plumbing, HVAC, electrician, or other trades.

How Does ServiceChannel Choose Their Retail Service Providers?

We use an unbiased form of reporting that collects data on multiple service provider metrics, creating a scorecard based on quality, cost, efficiency, certifications, and other factors.

Why Should I Use a ServiceChannel Recommended Provider?

ServiceChannel recommended retail maintenance providers are the safest bet when looking for the perfect combination of affordable cost and unbeatable quality.

How Do I Know Which Retail Service Provider is Right for My Business?

ServiceChannel will help you select from top performers based on the metrics that matter most to you— not some hidden algorithm or biased assessment process that isn’t customized to your business.