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Just Released Features!

New features to run your business and help you grow.


Respond to questions from potential new customers in a new online chat.

Customers who discover you in ServiceChannel provider search can text you questions to help make their decision. Now these questions also appear in a new online chat feature in your message center. You’ll see on your provider homepage that you have a new message.

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Fast, easy way to assign resolution and root cause codes

Entering the right codes at the close of a work order to identify the cause of the problem and how you solved it helps you and your customers spot patterns and predict and prevent problems before they happen. Now you can easily choose from a subset of codes that apply to a specific type of asset.

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Tell us about your challenges and we’ll help you craft the right solution so you can you hit your goals.