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Managed Service

Program Management

With Program Management, ServiceChannel oversees your spend decisions to maximize budget impact

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Make smarter facilities decisions with expert guidance

That means better visibility into budgets, fewer routine financial escalations, and more confidence in where your facilities spend is going.

Program Management is ideal for brands that need facilities expertise to support budgets, invoicing, decisions, program outcomes, and continuous improvement.

  • Maximize budget impact

    We use facilities expertise and analytics to guide spend decisions and program priorities.

  • Manage financial workflows

    We approve routine spend within your financial controls and manage invoice rejections, disputes, and inquiries.

  • Improve program outcomes

    We deliver stewardship reviews, reporting, and improvement opportunities to keep your program moving forward.

How Program Management works

  • Your Program Manager is your primary point of contact and owns your program outcomes. 
  • We support budget planning, forecasting, accruals, and invoicing across your facilities program. 
  • Within your financial controls, we approve minor spend decisions, like NTE increases and proposals, to reduce routine escalations.
  • e identify improvement opportunities, with data analysts and coordinate across teams. 
  • Stewardship reviews help keep performance, spend, and priorities visible over time.

Highlights

  • Spend approvals within your financial controls 
  • Budget development and forecasting 
  • Invoice review and dispute resolution 
  • Investment recommendations and support 
  • Data-driven improvement opportunities 
  • Discretionary and deferred work order management 
  • Program stewardship reviews 

Features

  • Program leadership

    • Work with a Program Manager who owns outcomes and coordinatecoordinates across teams. 
    • Get strategic guidance backed by data analysis and peer benchmarking 
    • Receive investment recommendations, including repair or replace decision

  • Budget and invoice support

    • Support budget planning, forecasting, and accrual reporting 
    • Manage discretionary and deferred work orders to hit budget targets 
    • Approve minor spend within your financial controls, like NTE increases and proposals 
    • Manage invoice rejections, resubmissions, disputes, and inquiries.

  • Continuous improvement

    • Identify improvement opportunities through analytics and stewardship reviews. 
    • Benchmark performance against peers and industry best practices 
    • Build the data case to justify your budget requests 
Let’s get started

Ready to get more impact from your facilities budget?
Book a Demo