Managed Service
Platform Administration
With Platform Administration, ServiceChannel configures your account for ongoing efficiency and accuracy.
Keep your system running smoothly as your program changes
That means less time spent on administrative tasks, better data accuracy, and a smoother experience for your team.
Platform Administration is ideal for brands that need help keeping provider assignments, location details, user access, workflows, dashboards, and reporting settings current.
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Reduce administrative work
We take care of system setup and configuration so your team can focus on core business activities.
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Keep data accurate
We update provider assignments, location details, and system settings as your program evolves.
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Improve visibility
We configure dashboards and reporting settings based on your needs.
How Platform Administration works
- ServiceChannel manages account setup and ongoing configuration updates.
- Provider assignments, location details, user access, business hours, and approval workflows are maintained as needed.
- Dashboards and reporting settings are configured to support your team’s visibility.
- System updates and feature requests can also be reviewed and communicated.
Highlights
- Account setup and configuration
- Provider assignment updates
- Location detail updates
- User access and workflow support
- Dashboard and reporting configuration
- Improved data accuracy
Features
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Account configuration
Keep your ServiceChannel account aligned to your operating model as locations, providers, and processes change.
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Platform administration
Manage user access, business hours, approval workflows, and system settings.
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Reporting setup
Configure dashboards and reporting settings to support proactive decision-making.
Let’s get started
Ready to keep your ServiceChannel account accurate and efficient without extra administrative work?
Book a Demo