Facilities Management Software for Convenience Stores


Convenience Store Industry Insight Report

Read the Report

There are over 150,000 convenience store (“C-Store”) and fuel retailing locations in the US (one for every 2,100 people!), each with the focus on being fast, friendly, and clean.

In a landscape of never-ending consumer alternatives, these facilities need to be in top working condition at all times.

As competitive pressures increase, some C-Stores are offering a broader range of services including quick-serve restaurants, coffee islands, financial services kiosks, and even showers. Maintenance issues like store and grounds appearance, as well as cleanliness are becoming more of a factor in consumers’ decisions. Thus, while C-Stores are becoming larger and supporting more and increasingly complex equipment, it’s become imperative that they be better maintained.

ServiceChannel has built its Service Automation Suite to deliver solutions to these types of problems for C-Stores.

“It’s been like night and day compared to our old process. Vendors love doing business with us now because ServiceChannel makes it very easy to work with us.

ServiceChannel was able to engender support at all levels of RaceTrac because of its ability to be our system of record.”

Jelani Headley, Senior Manager, Field Services Support, RaceTrac

Select Convenience Store Industry Repair & Maintenance Data

The convenience store industry requires many types of maintenance and repair. We conducted an analytical survey to determine what needs C-Store facilities managers are placing work orders for and where they are spending money

Top 5 Trades by Workorders

Top 5 Trades by Spend

Top 5 Maintenance Trades by Spend

Top 5 Repair Trades by Spend

Top Trade by Spend by Season

*All data provided by ServiceChannel Custom Analytics 2015

Select C-Store Clients