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FACILITIES TECHNOLOGY FOR GROWING OPERATIONS

Focus on sales, not repairs

ServiceChannel finds you top service providers, manages the repairs and maintenance at all your locations.

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Facilities Management for your Growing Business

  • We’ll manage your maintenance and repairs so you can focus on customers and sales.
  • Get urgent issues solved fast with proven best providers from every trade you need.
  • See what’s happening at every location from wherever you are.
  • Expand to new locations without added headcount.

I’m a team of one and with ServiceChannel I feel like I have a good 20 people behind me.

Jon Nivison, Facilities and Construction Leader
Tommy Bahama

The time that we save with ServiceChannel gives us time to really focus on our guests.

Joel Molina, Facilities Coordinator
True Food Kitchen

Trusted by hundreds of today’s fastest growing brands

Keep your customers happy.​
Make your life easier.​

STREAMLINE OPERATIONS​

Take care of every location from anywhere

With the ServiceChannel App, anyone on your team can quickly request service or check on the status of critical repairs. The right provider gets dispatched automatically to fix the problem the first time. And once the work is done right, quickly approve invoices in the app, too, so you can get back to sales.

UPGRADE Service Quality​

Better service at a lower cost

Get work done quickly without overpaying. With 70,000 service providers already using ServiceChannel, we can connect you to the proven best vendors for every trade. And if you’re short-staffed, our experts can even manage your provider network for you, so you always get top level service without adding headcount.

Partner for Growth​​

Support for success, no matter your size

When building a business, it can feel like you’re on your own. But with ServiceChannel, you have the facilities support you need to be successful, backed by proven best practices from businesses just like yours.

You can be onboarded with ServiceChannel in just two weeks. From there, we can fill any gaps in your team, so you can take on the workload that works for you.

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ServiceChannel helps us grow by standardizing our process. I couldn't think of another way to manage facilities without ServiceChannel.

Michael Anderson​ Dyne Hospitality Group – ​Tropical Smoothie Cafe​

FAQs

Why do so many companies use ServiceChannel?​

Over the past 24 years, ServiceChannel has become the industry standard for streamlining operations and facilities management over multiple locations. Hundreds of top-tier brands of all sizes rely on ServiceChannel to minimize downtime, manage costs, and deliver a consistently great customer experience.

How long does it take to get started?

Depending on your requirements, you can be up and running on ServiceChannel in as little as two weeks. We guide you through every step of the process, sharing best practices along the way, so you get results faster.

Is ServiceChannel a good fit for my small business?

Like any operator with multiple locations, your facilities are the face of your brand and a cornerstone of revenue and customer satisfaction. So when it comes to managing facilities, you deserve to use the same technology as high-profile brands like Trader Joe’s, Adidas, and Chipotle.

ServiceChannel is so easy to use, that even businesses with as few as five locations can see the same results as those with thousands. Expanding brands such as Shake Shack and Jeni’s Splendid Ice Cream started small and streamlined their rapid growth with ServiceChannel.

How can ServiceChannel help me grow?

For starters, keeping your facilities in top shape helps you secure loyal customers as advocates of your brand. Plus, by reducing operating costs and maximizing profitability for each location, you’ll have a wider runway to support expansion.

Opening new locations is easy when you can just plug them into the established workflows in ServiceChannel. And you have access to top-notch providers already using ServiceChannel in every region, who are eager to get their foot in the door with high-potential new clients like you.

Plus, to further accelerate your efficiency and growth, you have the option to use our scalable team for hands-on daily operations with no added headcount on your part.

How does ServiceChannel make it easier to work with service providers?​

Streamlining the relationship between operators and service providers is ServiceChannel’s core mission. That’s why we centralize and automate much of the communication with your providers. From searching to signing, dispatching to invoicing, every step of the relationship is managed on ServiceChannel and clearly visible to you at a glance.

Plus, we have powerful tools to help your providers deliver their best possible service. The ServiceChannel Provider App tracks how long technicians are on site with GPS, so you can avoid overpaying. And the transparent scorecard for each provider shows whether you’re getting the highest quality, most cost-effective service available.

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Ready to streamline operations?​

Let us show you how to get your processes on autopilot.​

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