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Hotel engineering and maintenance

Deliver memorable experiences that surpass all guest expectations

Keep every property pristine and running smoothly, with data-driven facilities software and services purpose-built for hotel operations.

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Elevating the Experience

Our customers resolved maintenance issues faster, protecting the guest experience while reducing operating expenses.

  • Faster service

  • Lower service costs

  • Better work quality

Elevating the Experience

Our restaurant customers improved performance across their locations, seeing greater productivity at a lower operating cost.

  • Reduction work order resolution time

  • Increase in first-time completion rates

  • Decrease on repair and maintenance spend

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  • Deliver the best guest experience by addressing issues before they affect comfort or service

  • Avoid lost revenue with proactive maintenance and accelerated repairs that reduce costly downtime

  • Control operating costs by working with top-rated service providers and getting visibility into every invoice

louis vuitton store interior with large oddly shaped couch in the center

Our stores loved the easy access, fast response and the ability for them to get back to customers efficiently and quickly. Having analytics is also huge for us in being able to operate more strategically and proactively, including boosting the speed and quality of our decision making.

Alan Donohoe
Senior Manager of Preservation Department, Louis Vuitton

electrician conducting maintenance on open panel

Find the best providers for hotel asset uptime

Use Service Provider Marketplace to source top providers with experience serving hotel locations

Trades include:
  • Refrigeration
  • HVAC
  • Plumbing
  • Electrical
  • Kitchen equipment
  • General repairs
  • Janitorial

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ServiceChannel - Alan Donohoe - Louis Vuitton - Senior Manager, Preservation Department
 
The platform is simple and has the robustness it needs to give us the information we need.

Alan Donohoe Senior Manager of Preservation Department, Louis Vuitton

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