Get genius insights from your facilities data.
Great customer experiences. Multiple locations. Massive amounts of resources and processes. Tons of disconnected data. How do you bring it all together? ServiceChannel Analytics converts your data into dynamic insights that you can use to make smarter, more strategic decisions in every location — and make it all look easy.
Analytics gives us the tools we need to tell the financial piece of the story to our executives.
The reporting is so incredibly important, all the way from the CFO to the facility manager covering 9 states and 300 locations.
Benefits for Your Business
Eliminate blind spots.
Our platform, workflow, and analytics track all the details of every work order, asset, provider, proposal, invoice, location and more. Get full visibility into everything that’s going on, every day, and rest easy knowing that your team won’t miss a thing.
Spot the hot spots.
Analytics consolidates details into reports that break down spend or work order volume based on specifics like provider or trade. You can instantly see issues with locations, spend, or jobs to quickly prioritize work, and avoid bigger problems later.
Optimize for the future.
Get a complete picture of performance and spending trends for assets, providers, and more. Now you can make more accurate decisions for spending, and make strategic improvements in budget planning to help grow your brand.
Been there. Done that. Learn from it.
Analytics uses machine learning and historical data from every part of your workflow to deliver insightful background information and recommendations, so you can make smarter proposal and invoice decisions — and put guesstimating in your past.
Decision Engine - Deep DiveDownload PDF