Analytics Premium

Supercharge Your Facilities Management Program

How Our Analytics Premium Software Works

ServiceChannel’s Analytics Premium further broadens your business intelligence platform by letting you add and explore your own data, monitor KPIs and have your data updated more frequently.

How It Helps


Identify potential problems receive alerts when metrics cross specified thresholds

Get more up-to-date data

Add proprietary data to your analytics platform

Explore your data and uncover issues you haven’t yet identified


The ServiceChannel Service Automation platform includes ServiceChannel Analytics Standard, a powerful reporting tool including:

Impactful Visualizations

Easy User Interface

Fast, Scalable and Seamless User Experience

Building on this core reporting tool, ServiceChannel Analytics Premium adds to this integrated approach with:

Customized Metrics

Create single number metrics and get email-based alerts when those metrics get too high or too low

Executive-Level Dashboards

Create VP/CFO summary performance dashboards

Proprietary Data

Populate FM and non-FM data sets yourself for deeper, contextual insights


Data Discovery

Explore various comparative data elements to identify meaningful correlations or trends

Data Updating

Refresh analytics data up to every 2 hours for faster actionable insights