Analytics Premium

Gain Advanced Insights by Customizing ServiceChannel’s Standard Analytics

How Our Analytics Premium Software Works

ServiceChannel Analytics Premium lets you modify our pre-built reports and dashboards, as well as create new ones.

How It Helps

Create custom visualizations and dashboards specific to your business

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Identify potential problems and receive alerts when metrics cross specified thresholds

Get more up-to-date data

Features

The ServiceChannel Service Automation platform includes ServiceChannel Analytics Standard, a powerful reporting tool including:

Impactful Visualizations

Easy User Interface

Fast, Scalable and Seamless User Experience

Building on this core reporting tool, ServiceChannel Analytics Premium adds to this integrated approach with:

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Customization

Easily create metrics, reports and dashboards to monitor and analyze the data you need and in line with your organization and business requirements, for example:

Create your own budget reports
Create dashboard showing your 5 most expensive locations by trade

Key Performance Metrics

Create single number metrics and get email-based alerts when those metrics get too high or too low

Proprietary Data

Populate FM and non-FM data sets yourself for deeper, contextual insights

Data Updating

Refresh analytics data up to every 2 hours for faster actionable insights