Resources

Spring 2024 Product Release Webinar

Watch this on-demand webinar to learn about the new features and tools in our Spring 2024 Product Release that help you get the most out of your budget, continuously improve your provider network, validate asset data across all your locations, and more.

The Detail Is in the Data: Objective Stats Take the Guesswork Out of Building Your Provider Network

Introducing: The Elevating Brick & Mortar Podcast

Capture Assets with ServiceChannel AI, Get Location Summaries, and More

Put time back in your day with powerful ServiceChannel AI embedded in your daily workflows. Turn a single mobile photo into a complete asset record. See a snapshot of all the work orders for a location. Plus, track refrigerant leaks, assets, technicians, and spaces more efficiently. These innovations and more are coming July 21-23, 2026.

The Proof Is in the Patterns: How Leading Brands Put Facilities Spend Into Perspective

Learn why benchmarking is essential for facilities leaders. Discover how comparing costs and performance against similar brands provides the context needed to understand spend and identify trends.

Embedded AI in Facilities Management: How Smarter Workflows Improve Everyday Decisions

Explore the use of embedded AI in facilities management. Learn how AI insights help facilities teams gain visibility and support better execution.

From Fixes to Foresight: People, AI, and the Next Era of Facilities Management

AI for multi-site operations helps teams spot issues earlier, reduce downtime, automate workflows, and improve performance across locations.

Your Guide to Using AI for Multi-Site Operations

AI for multi-site operations helps teams spot issues earlier, reduce downtime, automate workflows, and improve performance across locations.

Pouring Success: Strategies for Growth in the Food and Beverage Sector

With Geoff Henry, President of the Americas at Gong cha

Geoff Henry reveals how Gong cha grew to 2,200+ locations by obsessing over tea quality, franchise partnerships, and creating a personalized experience that turns first-time visitors into loyal regulars worldwide.

Where Smart Starts: Why Facilities AI is Only as Good as the Data Behind It

Generic artificial intelligence (AI) can answer questions, but it takes AI trained on actual facilities data to help teams make better decisions. When AI has seen millions of real work orders, it knows how assets typically fail, recognizes which providers tend to resolve issues on the first visit, and can spot the spend patterns that drain a budget.

The Repair & Maintenance Proposal Review Playbook

Learn how to review repair and maintenance proposals with confidence. Spot risk, validate scope and pricing, and make faster decisions with a practical, facilities-focused playbook.

Hotel Asset KPIs: The Metrics That Protect Value and Capital

Discover the most important asset KPIs for hotel owners to track. See how they support CapEx planning, ROI justification, and confidence in ownership.

Hotel Asset Management for Controllers: A Practical Outline

Hotel asset management helps controllers reduce CapEx surprises, improve forecast accuracy, and strengthen financial visibility across hotel portfolios.

AI for Work Order Management

Discover what AI for work order management involves and how it can benefit your organization. Learn how to implement an AI-powered work order management platform.

What Is AI in Provider Management?

Discover how AI-powered provider management helps multi-site facilities teams reduce manual follow-up, track SLA compliance, and make faster, more informed decisions.