Why Broken HVAC in a Heatwave Is a Customer Experience Failure
Extreme heat is no longer a seasonal surprise. For European multi-site brands, HVAC resilience is now part of protecting customers, staff, revenue, and business continuity.
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The Connected Hotel: What HITEC 2026 Revealed About AI and Hotel Maintenance
Hospitality technology consultant Tim Thilleman shares his perspective from the Hospitality Industry Technology Exposition and Conference (HITEC) 2026 and why the most important technology in the hotel is the kind a guest never sees.
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Capture Assets with ServiceChannel AI, Get Location Summaries, and More
Put time back in your day with powerful ServiceChannel AI embedded in your daily workflows. Turn a single mobile photo into a complete asset record. See a snapshot of all the work orders for a location. Plus, track refrigerant leaks, assets, technicians, and spaces more efficiently.
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How CMMS AI Transforms Maintenance Management
CMMS AI uses data and automation to improve maintenance management. Learn how AI in CMMS reduces downtime, improves asset performance, and controls spend.
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Hotel Preventive Maintenance Challenges: Why Plans Break Down in Real Life
Explore the challenges of preventive maintenance in hotels and learn why maintenance plans often fail. Find out how technology can improve hotel PM.
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Powerful AI for Proactive FM
ServiceChannel AI helps your team create accurate work orders, spot issues before dispatch, and get quick status summaries. Additional updates streamline sourcing, budgeting, and asset management. These innovations and more are coming soon in the Spring Product Release on March 24–26, 2026.
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Why You’re Stuck in Reactive Maintenance — and How to Break the Cycle for Good
Find out why you’re stuck in a never-ending reactive maintenance cycle and what you can do to begin the shift to a more proactive maintenance strategy.
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Maximize Facilities Spend Visibility: Strategies for Better Control
Improve spend visibility and strengthen forecasting. See how the unified data and the right tools help leaders take control and reduce financial risks.
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Fall 2025 Product Release
Avoid pitfalls with AI, track spend your way, and compare providers with better insights
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