Why Broken HVAC in a Heatwave Is a Customer Experience Failure
Extreme heat is no longer a seasonal surprise. For European multi-site brands, HVAC resilience is now part of protecting customers, staff, revenue, and business continuity.
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AI in Provider Performance
Explore the capabilities of AI in provider performance management. Discover the benefits of embedding AI tools into existing workflows and get implementation tips.
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Capture Assets with ServiceChannel AI, Get Location Summaries, and More
Put time back in your day with powerful ServiceChannel AI embedded in your daily workflows. Turn a single mobile photo into a complete asset record. See a snapshot of all the work orders for a location. Plus, track refrigerant leaks, assets, technicians, and spaces more efficiently.
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What Is AI in Provider Management?
Discover how AI-powered provider management helps multi-site facilities teams reduce manual follow-up, track SLA compliance, and make faster, more informed decisions.
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Vendor Management for Hotels: Strategies for Service Quality and Cost Control
Learn why vendor management for hotels is essential to success and how technology can contribute to an effective service provider management strategy.
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Powerful AI for Proactive FM
ServiceChannel AI helps your team create accurate work orders, spot issues before dispatch, and get quick status summaries. Additional updates streamline sourcing, budgeting, and asset management. These innovations and more are coming soon in the Spring Product Release on March 24–26, 2026.
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Fall 2025 Product Release
Avoid pitfalls with AI, track spend your way, and compare providers with better insights
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Summer 2025 Product Release
Avoid delays with AI, boost productivity, simplify payments, and get ahead of regulations
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Total Service Costs: Navigating Economic Headwinds
Transform economic challenges into opportunities for savings and resilience across your provider network with a total service cost management strategy.
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