Why Broken HVAC in a Heatwave Is a Customer Experience Failure
Extreme heat is no longer a seasonal surprise. For European multi-site brands, HVAC resilience is now part of protecting customers, staff, revenue, and business continuity.
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29 results
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Video: Sam’s Club
See how the member-only retail giant leans on ServiceChannel to support its goal of being the world’s most reliable, sustainable real estate platform.
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Connecting Teams Across the Facilities and Asset Lifecycle
Discover how Fortive solutions from ServiceChannel, Accruent, and Gordian can transform the way you manage the facilities and asset lifecycle across your teams.
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Case Study: Sam’s Club
The member-only retail giant leans on ServiceChannel to support its goal of being the world’s most reliable, sustainable real estate platform.
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Grocery Facilities Benchmark Report
This report highlights the key metrics used by leaders from Facilities, Real Estate, Procurement, and Finance to assess the performance and cost-effectiveness of their facilities programs. With the pressure on profit margins in the grocery industry, every dollar spent on physical assets matters. Plus, with the ever growing variety of departments and consumer offerings, the reliability of assets and the quality of the customer experience matters more each year.
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The State of Grocery Report
The Internet transformed retail, raising expectations for customers and forcing brick-and-mortar stores to modernize and adapt. Until recently, the grocery industry seemed immune from this impact.
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Case Study: Tops Market
Digital transformation for a customer experience-driven grocery chain
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Case Study: Metropolitan Market
Grocery Store Improves the Shopper Experience by Modernizing FM Operations with ServiceChannel.
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Case Study: Freshpet
Cut Out Middlemen for Asset Management, Improve Operations and Increase Customer Satisfaction.
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