The Connected Hotel: Why Hospitality Technology Is Anything But “Cookie Cutter”
No two hotels operate the same way. Learn why the best hospitality technology creates consistency across portfolios while adapting to the unique needs of each property.
Tim Thilleman is a hospitality technology consultant with more than two decades of experience working across hotels, resorts, management companies, and hospitality-focused service organizations. His work centers on helping ownership groups and operators align technology decisions with real operational needs — spanning areas such as systems integration, cybersecurity readiness, and modernization of core hotel platforms. He currently serves as Director of Strategic Hospitality Technology & Consulting at MIS Computer, where he advises hospitality organizations on building secure, scalable technology ecosystems.
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The Connected Hotel: What HITEC 2026 Revealed About AI and Hotel Maintenance
Hospitality technology consultant Tim Thilleman shares his perspective from the Hospitality Industry Technology Exposition and Conference (HITEC) 2026 and why the most important technology in the hotel is the kind a guest never sees.
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The Gap We Can’t Ignore: Closing the Disconnect Between Facilities and Hotel Operations
Hospitality technology consultant Tim Thilleman shares his observations from the 2026 Hospitality Financial and Technology Professionals (HFTP) MidSouth Atlantic Regional Conference (MSARC) and his perspective on the current state of facilities, systems, and operational alignment in hospitality.
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