ServiceChannel
Modified on
July 6, 2026
Serving US & Canadian providers.
Find what you need fast
ServiceChannel University Knowledge Base
Need additional help? Contact us
REGISTRATION
Account registration
Business profile
Financial information
SETUP
Home page
Manage users
Technician accounts
CUSTOMERS
Accept invitations
Communications
Dispatch preferences
Insurance certificates
Rates
Requirements
INTEGRATIONS
API & XML
Developer portal
FEES
Payments
Usage fees
PASSWORD RESET
ServiceChannel
System requirements
Privacy policy
Terms & Conditions
WORK ORDERS
About work orders
Assigning technicians
Checklists
Contractor Initiated
Declining
Filter & Search
Parts
Resolution/Cause codes
Status codes
Updating schedules
CHECK IN/OUT
Provider mobile app
Technician access
Using IVR
INVOICES & GETTING PAID
Creating an invoice
Filter & Search invoices
Invoice details
Payment terms
EXPAND SERVICES
Asset manager
Expand service area
Refrigerant management
MARKETPLACE
Provider search
PROPOSALS & RFPs
Create
Taking action
SCORECARD
Contractor Scorecard
Scorecard calculations
UNDERSTANDING CUSTOMER MODULES
Asset Manager
