Resources

What Does Stockout Mean?

Find out what the exact definition of a stockout is, why it’s important for you to avoid them, and how you can prevent stockout situations.

What is Grounds Maintenance?  A Comprehensive Guide to Best Practices

Discover the significance of grounds maintenance and its benefits for property value and aesthetics. Read on to enhance your outdoor spaces effectively.

Understanding What Is Property Maintenance: Key Insights & Benefits

Explore property maintenance essentials. Learn strategies for increasing property value and streamlining operations with proactive maintenance practices.

Supplier Sourcing

Find out why strategic supplier sourcing is important and how you can bring it to your provider procurement process.

The Ultimate Guide to Periodic Maintenance for Facilities Managers

Elevate your facility’s efficiency with a comprehensive periodic maintenance program. Explore the tools, technologies, and cost-saving insights.

2025 Restaurant Facilities Benchmark Report

This report reviews benchmarks and trends from 2024 and beyond, allowing you to compare your facilities R&M spend, CapEx, and provider performance with competitors in the FSR and QSR industries.

Working Smarter, Not Harder: Why the Right FM Solution is More Important Than Ever

Learn why the right facilities management solution is essential for efficiency, cutting costs, and supporting smart decision-making.

2025 NTE Insights Report: Optimize Not-to-Exceed Limits With a Strategic, Data-Driven Approach

This report provides actionable tips and industry benchmarks to help you eliminate guesswork and take a data-driven approach to setting your Not-to-Exceed limits.

Case Study: Philz Coffee

Philz Coffee fulfills its promise of delivering a premium customer experience by leveraging the power of ServiceChannel’s robust platform.

Breakdown Maintenance: A Comprehensive Guide for Facilities Managers

Revolutionizing Work Order Efficiency: Why Strategic NTE Setting is Key

In this Q&A, we explain Not-to-Exceed (NTE) limits, their importance, and how ServiceChannel’s unique approach to setting NTEs enhances work order efficiency and strengthens client-provider relationships through data-driven, problem-specific NTE adjustments.

First Look: The 2025 Restaurant Facilities Benchmark Report

Featuring benchmarks for both full-service restaurant (FSR) and quick-service restaurant (QSR) brands, the Restaurant Facilities Benchmark Report features year-over-year (YoY) trends and data to help operators measure facility outputs against industry standards and competitors.