Stop Problems
Before They Start.
Smarter Facility Operations, Flexible Support to Match
Stop Problems
Before They Start.
Smarter Facility Operations, Flexible Support to Match
Real Results That Drive Efficiency and Savings
Full Cost Transparency
Hidden fees and markups drive up costs and erode trust. ServiceChannel's data-driven platform gives you total visibility into provider pricing, invoices, and fees—so you know exactly where your budget is going.
Best-in-Class Provider Network
Not all providers are created equal. We source top-performing vendors based on real-world data, ensuring faster response times, higher quality work, and lower total costs.
Expert Support & Proactive Management
Our hands-on team streamlines operations, provider performance, and keeps work on track. We provide proactive maintenance to prevent unexpected downtime.
SaaS Platform that Revolutionizes Facilities Management for Multi-location Businesses.
Maximize uptime with proactive asset management and trusted providers
- Stay ahead with proactive maintenance strategies: Anticipate potential issues by scheduling preventive care, reducing emergencies, and keeping your operations running smoothly.
- Benefit from our vetted provider network: Work with reliable, service professionals who have been rigorously selected to meet your specific asset management needs.
- Standardize excellence across facilities: Achieve uniform maintenance practices and provider performance to ensure all your locations meet the highest operational standards.
Get top-notch service from the proven best providers in your key trades
- Our team sources providers and contractors to enhance your network with the proven best, based on our data from millions of work orders.
- We handle provider communications and coaching, manage the workflow, and monitor outcomes.
- You get up to 30% lower invoices, 80% faster service, and 40% higher quality work.
Control Costs Effortlessly with Automated Invoice and Proposal Management
- Automate invoicing to save time and reduce errors: Eliminate manual data entry and processing, ensuring invoices are accurate, consistent, and processed promptly.
- Gain control over facility expenses: Monitor and manage costs in real time, setting thresholds and alerts to prevent overspending and unexpected budget overruns.
- Simplify approval workflows: Customize workflows to speed up approvals, improve compliance, and maintain financial accountability across all your locations.
Get 24/7 Expert Support and Best Practices Consulting
- Round-the-clock support to keep you operational: Immediate assistance whenever you need it, ensuring your facilities run smoothly and any disruptions are swiftly addressed.
- Enhance performance with best practices consulting: Stay ahead of industry trends and advancements by partnering with our experts to refine your operations and enhance efficiency.
- Empower your team with continuous learning: Access training resources and knowledge sharing to build your team’s capabilities, and adaptability in a constantly evolving environment.
SERVICECHANNEL MANAGED
Beyond the Platform: Get a Dedicated Team to Manage Your Operations
Covered by ServiceChannel Managed:
Facilities management-as-a-service
24/7 emergency response team to help keep your operations running
Provider network management: sourcing, onboarding, monitors, and coaching your network
Fully managed work orders and workflows
Manage invoices and expenses
Data analysis and performance optimization
Up to 30% lower invoice costs
Up to 80% faster speed and 40% higher quality
TESTIMONIALS
What our clients have to say.
"We tried documenting all of the service requests and their status manually, but it proved to be very difficult keeping track of what was still pending. We could never tell because there was no way to track any work orders by vendor or any other measure."
"Our members pay to shop with us, so we work to drive member delight. And what that means is ensuring we understand the conditions of all of our assets across the fleet so we know where to pinpoint investment."
"The team has gained the visibility to understand what's going on with its operations in real-time, as well as history of data to refer back to and use in the future for enhanced planning, budgeting, and forecasting."
