Welcome to Provider Central
Stay in the know with resources to engage, get informed, and stay on top.
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Growth opportunity for top service providers
Focus on great service to establish your track record and reap the rewards as a ServiceChannel preferred provider.
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Success Story with Lampien Mechanical
Georgia HVAC business finds springboard to growth.
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Invoice promptly to get paid fast
Give your cash flow a boost and make your customers happy.
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Provider performance scores highlight your great service
Track your scores to boost efficiency, get paid faster, and get discovered by new customers.
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How scores are calculated and what they mean
Learn where you stand on the metrics contributing to your scores.
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Contractor Scorecard
Build stronger customer partnerships with shared data insights.
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Spotlight your great service in your own trades and service area.
New benchmarking feature in your Contractor Scorecard 2.0.
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Best practices to earn and keep great scores
Focus on great service and keep your performance scores high.
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Case Study: T & J Electrical Associates
East coast electrical contractor scales tenfold while maintaining excellent service
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ServiceChannel Trade Partner 2026 Guide for Success
Latest edition of the official guide, exclusively for providers working with ServiceChannel Managed customers.
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Get discovered in Provider Search
Grow your business with Provider Search. Get connected to top-brand customers nationwide that are searching for providers like you.
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Take Charge from Your Provider Home Page
5-minute video: Get everything you need at your fingertips to run your business—right when you log in.
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Your Provider Profile: Gateway to New Business Opportunities
Prospective new customers are checking you out! Get tips and techniques for completing your business profile to win their business.
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3 Easy Ways to Add Photos to Your Work Orders
Uploading photos to your work orders before and after service is great way to communicate with your customer.
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Stay on Top with the Right Work Order Status
Updating work orders to the correct status as jobs progress keeps you on track and automates your communication with customers. Download this PDF guide to status definitions and share it with your team.
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Check In and Check Out: Your key to great scores
Real-time sign in and check out with the mobile app.
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First-Hand Perspective on Why Skilled Trades are Experiencing Staffing Shortages
With Chris Lampien, Operations Manager at Lampien Mechanical Services
This episode features an interview with Chris Lampien, Operations Manager at Lampien Mechanical Services in Atlanta, Georgia. 6 years ago, Chris took over the reins of the family business from his father. On this episode, Chris discusses the talent shortages he and other service provider businesses face, how to offer your clients the best customer experience, and the technical advances service providers must keep up with.
