Past Webinars
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You’ll learn:
- How to use new industry insights to evaluate your facilities’ spend and performance
- What restaurants should be paying to keep assets and locations running
- How new ways of benchmarking service providers can easily cut costs by 20%
Presenters
Khaled Bitar
Manager of Strategic Operations
ServiceChannel
Mac McConnell
VP, Marketing
ServiceChannel
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You’ll learn:
- The most valuable applications of IoT in Facilities Management
- How to leverage data from Smart Buildings and Assets to reduce costs
- Actionable advice on how to realize the full potential of IoT
Presenters
Sean Hartnett
Industry Executive, Smart Buildings
Microsoft
Leum Fahey
Sr. Product Manager
ServiceChannel
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It’s a new era for Facilities Management. Join us and:
- Celebrate how FM has risen to the challenges of 2020
- See how ServiceChannel is adapting to serve you
- Get a sneak peek into new innovations
Presenters
Tom Buiocchi
CEO
ServiceChannel
Vijay Ramakrishnan
Sr. Director of Product Marketing
ServiceChannel
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Capital assets are vital to serve guests and generate revenue. Learn about:
- Best practices to asset management and life cycle optimization
- Asset data that helps Love’s Travel Stops proactively reduce downtime
- How Carmax saved over $200k with automatic warranty routing
- Streamlining capital planning with the new Projects module
Presenters
Mark Franzen
Sr. Manager, New Store Grand Openings
CarMax
Lance Schmidt
Director of Facilities Maintenance
Love’s Travel Stops
Leum Fahey
Sr. Product Manager
ServiceChannel
Chris Zach
Sr. Product Marketing Manager
ServiceChannel
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Need to do more while spending less? Our blueprint outlines:
- What areas to focus on to capture the largest savings opportunities
- Examples of cost savings your peers are achieving
- Tools to identify and measure results to share with stakeholders
Presenters
Mike Roberts
Director of Business Development
ServiceChannel
Tiffany Santiago
Manager, Commercial Customer Success Team
ServiceChannel
Sid Shetty
VP, Major Accounts
ServiceChannel
Chris Zach
Sr. Product Marketing Manager
ServiceChannel
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Turn rich data into actionable insights for better outcomes. Learn about how:
- Walmart is revolutionizing the shopping experience with advanced analytics on millions of scannable assets
- RaceTrac leverages IoT connected devices reduce downtime and lower operating costs
- The pioneers’ digital transformations help to improve manufacturer reliability across the industry
Presenters
Andrew Millest
Sr. Director of Facilities Management
Walmart
Brian Nay
Director of Field Services
RaceTrac Petroleum
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Extend the value of ServiceChannel beyond facilities. Learn about:
- Various ways your peers are driving cost savings, brand image, and risk management
- How the Louis Vuitton facilities team leverages data to be the company’s “hero”
- Unique use cases from departments such as Risk and Legal at The Cheesecake Factory
Presenters
Alan Donohoe
Director of Store Planning, Preservation
Louis Vuitton
Toni Kelly
Director of Development Accounting
The Cheesecake Factory
Mike Rivisto
SVP Services and Customer Success
ServiceChannel
Louis Leung
Product Marketing Manager
ServiceChannel
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Supercharge provider sourcing with the industry’s richest performance data. See how:
- ServiceChannel can help you manage underperformers to get you better service while saving big
- Save A Lot reduced costs by 45% and boosted provider reliability
- The new Provider Search transforms the way you match with top performers
Presenters
Jackie Schmollinger
Facilities Manager
Save A Lot
Bashir Abdallah
VP Product Management
ServiceChannel
Mike Roberts
Director of Business Development
ServiceChannel
Monica Albayaty
Director of Product Management
ServiceChannel
Louis Leung
Product Marketing Manager
ServiceChannel
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From safety protocols to cost pressure, 2020 brought many new complexities. Learn:
- How AMC solves these challenges with new ServiceChannel capabilities
- What tools your peers are using to stay agile during the pandemic
- How these tools can improve consistency and visibility in the future
Presenters
Franco Handlin
Director of Facilities Support
AMC Theatres
Zac Wolf
Director of Product Management
ServiceChannel
Vijay Ramakrishnan
Sr. Director of Product Marketing
ServiceChannel
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Get strategic with provider management. Learn about:
- Best practices to drive provider performance improvement
- High-impact automated controls and insights
- Concrete tips for business reviews
Presenters
James Hemsarth
Sr. Manager, ServiceChannel Managed
ServiceChannel
Deb Millete
Director of Digital Facility Transformation
ServiceChannel
Vijay Ramakrishnan
Sr. Director of Product Marketing
ServiceChannel
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Learn About:
- Why saving 20+% is easier than you think
- Avoid the pitfalls of traditional approaches to sourcing & selecting providers
- Step-by-step approach for assessing providers
Presenters
Todd Lutwak
SVP Marketplace Development
ServiceChannel
Khaled Bitar
Manager, Strategic Provider Operations
ServiceChannel
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We’ll share expert advice, data insights, and three critical priorities for the new normal:
- Managing health risks to keep locations safe and running
- Controlling costs and reallocating budgets
- Staying agile and keeping providers, operations, and facilities aligned
Presenters
Deb Millete
Director of Digital Facility Transformation
ServiceChannel
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We’ll be talking about:
- Aligning FM and Operations teams for fast, coordinated response
- Changing operating models to protect people, and how that impacts the FM team
- Ensuring service providers can deliver, particularly on deep cleanings
Presenters
Deb Millette
Director of Digital Facility Transformation
ServiceChannel
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See how The Habit Burger:
- Overcame Facilities Challenges
- Deployed Service Automation Technology
- Benefited from Operational Best Practices
Presenters
Juliette Dickens
Event & Field Marketing Manager
ServiceChannel
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Learn About:
- What are the Connected Devices that Impact your IoT Technology
- IoT’s Impact on Multiple Industries
- How IoT Can Lead to Better Customer Experience
- Ways to Improve Your Organization’s Performance with IoT
Presenters
Mary Webber
Director
Service Channel
Greg Montgomery
Chief Strategist
Bloomberg
