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Hospitality technology consultant Tim Thilleman shares his observations from the 2026 Hospitality Financial and Technology Professionals (HFTP) MidSouth Atlantic Regional Conference (MSARC) and his perspective on the current state of facilities, systems, and operational alignment in hospitality.
Learn the differences between embedded AI, agentic AI, and chatbots. See why AI that acts within workflows delivers better outcomes than AI that only responds.
Learn how hotel PMS integration connects booking engines, revenue systems, and operations tools to improve guest experience and protect hotel revenue.
Introducing ServiceChannel AI: prevent disruptions, stretch your budget, and level up your team with intelligence built into everyday FM workflows. Explore more.
ServiceChannel AI brings intelligence directly into facilities workflows. Explore five ways it helps teams prevent downtime, cut waste, and finally get out of reaction mode.
Learn why vendor management for hotels is essential to success and how technology can contribute to an effective service provider management strategy.
Explore the challenges of preventive maintenance in hotels and learn why maintenance plans often fail. Find out how technology can improve hotel PM.
Trade Specialists bring hands-on expertise to proposal reviews. See how ServiceChannel helps clients reduce costs and make confident repair and replacement decisions.
ServiceChannel AI helps your team create accurate work orders, spot issues before dispatch, and get quick status summaries. Additional updates streamline sourcing, budgeting, and asset management. These innovations and more are coming soon in the Spring Product Release on March 24–26, 2026.
Tell us about your challenges and we’ll help you craft the right solution so you can you hit your goals.
