Housing & Property Management Industry Expertise

Whether you’re responsible to maintain luxury residences or government-financed housing projects, it’s critical that you have visibility into your R&M program while keeping costs under control and within budget.


Challenges Maintaining Residential Housing and Properties

Managing a range of housing facilities with multiple units across varied locations can prove difficult. Handling everything from responding to residents and tenants to managing contractors to being responsive to management and it can be never ending.

In addition, facilities maintenance and finance departments often spend extra time completing routine tasks and communications that, at times, cause double and triple work. For example, sending and receiving invoices and then entering all this information into a database adds to inaccuracies, inefficiencies and lack of productivity.


The Woes of the Not-for-Profit and Community-Based Housing Facility Manager

Facilities managers of housing programs are typically understaffed and overburdened. They’re responsible for maintaining multiple locations with limited resources – and facing ever tightening government budgets. These organizations’ back office services spend a great deal time of time chasing contractors, tracking down expenses, vetting approvals, monitoring expenses, etc. Reducing R&M expenses is critical to delivering required levels of service.


How ServiceChannel for Housing & Property Management Helps

ServiceChannel can help commercial, not-for-profit and government organizations maintaining housing programs use technology to proactively manage every aspect of any facility, including contractors and other facility-related costs. Information on every asset, unit, facility and project, including maintenance, repairs, warranties and improvements, is at your fingertips. When you need service, we can also connect you to vendors who’ve been vetted for both quality and cost.

ServiceChannel for Housing & Property Management helps YOU


Manage work orders, proposals, preventative maintenance and workflow


Leverage your data to optimize facility operations


Analyze objective performance of your contractors


Manage, approve and pay invoices electronically


View scorecards and key information on vetted contractors & vendors


Save money in the face of constant government funding constraints

“From finding and qualifying contractors to managing labor and supplies all the way through final payment, ServiceChannel is a complete solution: part CMMS and part e-procurement.”

Facilities Sourcing Manager