ServiceChannel CONNECT User Group
September 11–12, 2017    Las Vegas, NV

Keynote Speaker

The founder of Retail Prophet, and rated among the Top 50 Global Retail Influencers by Vend, Doug Stephens is one of the world’s foremost retail and consumer futurists.

Doug Stephens’ research and insights have helped major organizations—such as Johnson & Johnson, Home Depot, Walmart, Disney, Google, and Intel—understand exactly how mega-trends in demographics, economics, technology, and media are forever altering consumer/brand relationships. And he explains what they need to do to adapt, evolve, and innovate. Drawing on over 20 years of experience, Stephens analyzes media trends, financial climates, demographic shifts, emerging technologies, and everything in between to provide an unrivaled insight into consumer trends.

About the Speaker

DOUGLAS STEPHENS is one of the most influential retail futurists on the planet. His talks are required listening for any company that orbits the retail world. In fully customized and thoroughly researched keynotes, Stephens shows you how to stay ahead of the changing mega-trends in demographics, economics, and technology that are resetting your industry—and, what it takes to be truly innovative.